Returns & Exchanges
At CA-SILKSILKY, we want you to be completely satisfied with your premium silk garments. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure the silk items are unworn, unwashed, and in their original packaging with all luxury tags still attached to qualify for a refund.
- 3.Ship the Items
Print your prepaid shipping label provided by the portal, securely seal your package, and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our quality control team inspects the returned silk, your refund or exchange will be processed to your original payment method within 5-7 business days.
